Medical Receptionists with positive and caring personalities are important to a medical office.

Medical Receptionist Intermediate Technical Certificate prepares you for an entry-level position in medical-related fields.

The courses cover:

• Telephone and human relations communication
• Appointment scheduling
• Preparing insurance documents for various payers: Medicaid, Medicare, Workers' Compensation, and Blue Cross
• Medical office records and organization
• Physician chart note transcription
• Medical terminology

Upon completion of this certificate, you will:

• Apply English and word processing skills to transcribe physician dictation
• Have basic knowledge of medical billing software
• Have basic knowledge of electronic patient scheduling and initial data entry
• Have an ability to multitask and a desire to help people
• Understand HIPAA regulations and the importance of medical ethics and medical record responsibilities

General Education Core

Program Requirements