Medical Receptionist ITC

Medical Receptionists with positive and caring personalities are important to a medical office.  The Medical Receptionist Intermediate Technical Certificate prepares you for an entry-level position in medical-related fields.

The courses cover:

  • Telephone and human relations communication
  • Appointment scheduling
  • Preparing insurance documents for various payers, including: Medicaid, Medicare, Workers' Compensation, & regional carriers.
  • Medical office records and organization
  • Physician chart note transcription
  • Medical terminology

Upon completion of this certificate, you will:

  • Apply English and word processing skills to transcribe physician dictation
  • Have basic knowledge of medical billing software
  • Have basic knowledge of electronic patient scheduling and initial data entry
  • Have the ability to multitask in a medical setting
  • Understand HIPAA regulations and the importance of medical ethics and medical record responsibilities

General Education Core

COMM-101FUNDAMENTALS OF ORAL COMMUNICATION3.00
HRPT-185HUMAN RELATIONS IN ORGANIZATIONS3.00
or PSYC-101 INTRODUCTION TO GENERAL PSYCHOLOGY
Total Credits6.00

Program Requirements

GNBPT-110BUSINESS COMPUTER SKILLS3.00
GNBPT-185BUSINESS COMMUNICATION3.00
GNBPT-200BUSINESS DOCUMENT PROCESSING3.00
MEDPT-173MEDICAL TERMINOLOGY3.00
MEDPT-175ADMINISTRATIVE MEDICAL ASSISTING I3.00
MEDPT-251MEDICAL TRANSCRIPTION I3.00
MEDPT-259PATIENT RECORD SYSTEMS3.00
Select one of the following:3.00-4.00
FINANCIAL BUSINESS APPLICATIONS
FINITE MATHEMATICS
MATH FOR TECHNOLOGY
Total Credits24.00-25.00