Room Division Management ITC

Students enrolling in either of these Technical Certificate options under the Hospitality Management Program will receive training specific to either restaurant management or hotel management. Participation in cooperative work study is required of all students in this program. This coursework is certified by the American Hotel and Lodging Association and the National Restaurant Association.

Upon completion of the Rooms Division Management Technical Certificate, the student will:

  • Demonstrate front office efficiency through machine-assisted and computer-based methods and functions
  • Demonstrate understanding of the communications process needed in working within the hospitality industry
  • Understand security issues and concerns for safety and security of guests, property, and employees
  • Develop the ability to supervise and train employees and to oversee housekeeping operations

General Education Core

COMM-101PRINCIPLES OF SPEECH3.00
or COMM-202 INTERPERSONAL COMMUNICATION
ENGL-101COLLEGE WRITING3.00
HRPT-185HUMAN RELATIONS IN ORGANIZATIONS3.00
or PSYC-101 INTRODUCTION TO PSYCHOLOGY
Total Credits9.00

Program Requirements

CITPT-110BUSINESS COMPUTER SKILLS3.00
GNBPT-202FINANCIAL BUSINESS APPLICATIONS3.00
HSMPT-101INTRODUCTION TO HOSPITALITY3.00
HSMPT-220HOSPITALITY SUPERVISION3.00
HSMPT-221FRONT OFFICE MANAGEMENT3.00
HSMPT-251HOTEL/MOTEL OPERATIONS3.00
HSMPT-294AINTERNSHIP IN HOSPITALITY MANAGEMENT I3.00
MKTPT-211BUSINESS ACCOUNTING3.00
Completion of a Technical Skills Assessment is required
Total Credits24.00

Summary

General Education9
Program Requirements24
Total33